RETURN, REPLACEMENT , REFUND and CANCELLATION:

All Products ordered from the Website and successfully delivered to the User by VS Lifesciences may be returned or cancelled to VS Lifesciences in accordance with the terms contained in the respective policy, to return the product the customer would need to raise a query @ vslifesciences@gmail.com and have to look after logitstics.

However, no Products will be accepted by VS Lifesciences if

(a) the Products have been damaged by the User

(b) if there is a change in the quality, quantity or other characteristics of the Product

(d) any other circumstances that the Website and/or the Seller may notify or deem appropriate from time to time.
Products should be received in original packaging and sealed condition. Opened or used boxes will not be accepted as returns. For issues like rashes, stomach upset, headache, flavor like/dislike, flavor difference from one brand to other etc. products would not be applicable for return. Please consult with the doctor before buying the product.

In case of returns/Exchange:

Return/Exchange should be initiated within 7 days of order delivery.
The tags on the product should be intact.
The product should be unused and in an undamaged condition.
The item needs to be returned along with the original packaging

If the user wants to return the product within 7 days from the delivery date and VS Lifesciences does not offer pickup of the items, then user can return the package using any courier service of his/her choice after raising the query @ vslifesciences@gmail.com and refund would be initiated after quality check.

In case of return initiated and subsequently couriered by the User himself/herself, and if it is found that the claimed shipment was not delivered to VS Lifesciences or the shipment was empty, the onus shall be on the User to prove through presentation/submission of Proof of Delivery (PoD) from the concerned logistic service provider to establish his/her claim of return. However, non-receipt of Product by the VS Lifesciences may lead to no refund/exchange being issued to the User. The User waives any claims against VS Lifesciences in this regard.

Refund, if any, shall be made within 7 working days of the receipt of the returned product by VS Lifesciences, at the same issuing bank through which the Product was purchased. For cash on delivery transactions, the User has the option to receive the refund in any bank account via NEFT (for which the User shall have to share the bank details) or, the refund will be credited to the wallet linked to his/her User account on the Website.
For payments made through electronic means like debit card, credit card, net banking, wallet etc. refund shall be made using the same payment mode.
All refunds shall be made in currency paid at the time of purchase.
The User acknowledges that the Website will not be liable for any damages, interests or claims etc. resulting from non-processing an order or any delay in processing an order which is beyond control of the Website.
All Users and Sellers shall comply with all the applicable laws (including without limitation Foreign Exchange Management Act, 1999 and the rules made there under, Customs Act, Information and Technology Act, 2000 as amended by the Information Technology (Amendment) Act 2008, Prevention of Money Laundering Act, 2002 and the rules made there under, Foreign Contribution Regulation Act, 1976 and the rules made there under, Income Tax Act, 1961 and the rules made there under and all other laws as may be applicable.